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SDA's Associate Creed
Let SDA's associates help your company keep up with changing technologies and maintain the systems you have in place now.
As SDA's client you can always count on the following: 1) You will receive friendly, courteous, service. 2) We will arrive at our appointment on time and be prepared, if there is a problem we will call you and reschedule or let you know we are running late. 3) We will be honest, truthful, and “up-front” with you at all times. 4) We will make it right the first time.
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ON Demand Service
Having an emergency, need some help, call and request service, and an SDA associate will be there to help. |
Service Contracts
Need service on a schedule? SDA has numerous service contract options to keep your IT Equipment operating properly. |
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Remote Access Service
Need a password reset, need an new user account setup, SDA can take care of these and other issues remotely. Save money by paying in 15 min increments instead of hourly. |
Telephone Support
Do you or one of your employees have a question, need a quick answer, or perhaps you need some expert advise about an email issue, get the problem corrected in minutes and save money by paying in 15 min increments. . |
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Services Overview
SDA provides complete on-site service and support services to maintain your systems in prime operating condition. With over 30 years' experience in computer service and support, we can provide the timely, quality service your systems require. We provide complete support for hardware systems including servers, computers, tape backup systems, CD-R/CD-RW, printers, network hardware, LAN cabling, operating systems, and software. We provide 24-hour, 7-day-a-week service including weekends and holidays.
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Affordable Maintenance Plans
SDA offers affordable maintenance plans that include planned service for your network, significantly reducing possibilities for unplanned outages. SDA's technicians will monitor your network, servers, workstations, and key points of failure such as network routers, hubs and switches, and other network electronics on a regular basis. You can rest with the assurance that all reasonable measures are being taken to prevent such disruptions as virus attacks, network intrusions, and other network security exposures.
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